Payment methods
PayPal Express
PayPal
Credit card Visa / MasterCard 1
Purchase on invoice 1
Direct debit 1
Pre-Pay via Bank transfer
Debit Card (EC-Cash and Pin) 2
Payment in cash 2
1 Payment via PayPal PLUS
2 Pick up in Germany only
Pick up in Germany
Pick ups at our location are possible: JUCKER HAWAII, Königstrasse 19b, D-53773 Hennef. Store hours: Mo – Fri: 10:00 – 17:00. Once your order is complete we notify you via E-Mail when your board is ready for pick up.
Shipping costs
| National | Country | Free shipping for all orders from | otherwise shipping cost | Estimated delivery time |
 |
Germany 3 | EUR 25.00 | EUR 5.95 | 1 working day 3 |
|
3 Oversized Items: A surcharge of EUR 49.00 applies for Surfboards and SUP-Boards. A surcharge of EUR 8.50 applies for SUP Paddles. Estimated delivery time: All orders paid until 12.00 will be shipped the same day, otherwise delivery takes 1 – 2 days after received payment. Delivery: The delivery of parcels takes place via DHL from Monday to Saturday. Islands: 1 – 2 business days extra on top of regular delivery time. |
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| International 4 | Country / Countries | Free shipping for all orders from | otherwise shipping cost | Estimated delivery time |
    |
Belgium, Luxemburg, Netherlands, Austria | EUR 199.00 | EUR 9.95 | 1-4 working days 4 |
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Bulgaria, Denmark, Estland, Finland, France, Great Britain, Greece, Hungary, Ireland, Italy, Lettland, Littauen, Norway, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain 6, Czech Republic | EUR 199.00 | EUR 9.95 | 1-4 working days 4 |
         |
Albania, Bosnia and Herzegowina, Iceland, Croatia, Mazedonia, Malta, Montenegro, Serbia, Cyprus | EUR 249.00 | EUR 14.95 | 1-4 working days 4 |
 |
Switzerland 5 | EUR 299.00 | EUR 19.95 | 1-4 working days 4 |
|
4 International: Should your country not be on the list below, please send us an E-Mail with your inquiry. We do not ship to islands outside of Germany, except: Great Britain, Ireland and the Balearic Islands (Ibiza, Mallorca, Menorca) and the Canaries. Please consider extra shipping costs to island locations. Oversized goods: For items such as Stand Up Paddle Boards, Surfboards or Paddles we will get you an individual quote. Please inquire. Estimated delivery time: 1 – 4 days after payment. Islands: 1 – 2 business days extra on top of regular delivery time. 5 Switzerland: In addition to the shipping costs charges for import VAT and fees for customs clearance have to be paid by the purchaser for deliveries to Switzerland. 6 Spain: Island surcharge: An additional surcharge of EUR 12.00 applies to these destinations: Balearic Islands Zip Code 07000 – 07999. A surcharge of EUR 31.00 applies to these islands: Canary Islands Zip Code 35000 – 35999, 38000 – 38999 Shipping Exclusions: Due to the special status we do not deliver to these Zip Codes: 51000-51999 (Ceuta), 52000- 52999 (Melilla) Islands: 1 – 2 business days extra on top of regular delivery time. |
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National 3 Germany
Free shipping from 25.00 EUR
otherwise shipping cost 5.95 EUR
Estimated delivery time 1 working day 3
3 Oversized Items: A surcharge of EUR 49.00 applies for Surfboards and SUP-Boards. A surcharge of EUR 8.50 applies for SUP Paddles. Estimated delivery time: All orders paid until 12.00 will be shipped the same day, otherwise delivery takes 1 – 2 days after received payment. Delivery: The delivery of parcels takes place via DHL from Monday to Saturday. Islands: 1 – 2 business days extra on top of regular delivery time.
International 4 Belgium, Luxemburg, Netherlands, Austria
Free shipping from 199.00 EUR
otherwise shipping cost 9.95 EUR
Estimated delivery time 1-4 working days 4
International 4 Bulgaria, Denmark, Estland, Finland, France, Great Britain, Greece, Hungary, Ireland, Italy, Lettland, Littauen, Norway, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain 6, Czech Republic
Free shipping from 199.00 EUR
otherwise shipping cost 9.95 EUR
Estimated delivery time 1-4 working days 4
International 4 Albania, Bosnia and Herzegowina, Iceland, Croatia, Mazedonia, Malta, Montenegro, Serbia, Cyprus
Free shipping from 249.00 EUR
otherwise shipping cost 14.95 EUR
Estimated delivery time 1-4 working days 4
International 4 Switzerland 5
Free shipping from 299.00 EUR
otherwise shipping cost 19.95 EUR
Estimated delivery time 1-4 working days 4
4 International: Should your country not be on the list below, please send us an E-Mail with your inquiry. We do not ship to islands outside of Germany, except: Great Britain, Ireland and the Balearic Islands (Ibiza, Mallorca, Menorca) and the Canaries. Please consider extra shipping costs to island locations. Oversized goods: For items such as Stand Up Paddle Boards, Surfboards or Paddles we will get you an individual quote. Please inquire. Estimated delivery time: 1 – 4 days after payment. Islands: 1 – 2 business days extra on top of regular delivery time.
5 Switzerland: In addition to the shipping costs charges for import VAT and fees for customs clearance have to be paid by the purchaser for deliveries to Switzerland.
6 Spain: Island surcharge: An additional surcharge of EUR 12.00 applies to these destinations: Balearic Islands Zip Code 07000 – 07999. A surcharge of EUR 31.00 applies to these islands: Canary Islands Zip Code 35000 – 35999, 38000 – 38999 Shipping Exclusions: Due to the special status we do not deliver to these Zip Codes: 51000-51999 (Ceuta), 52000- 52999 (Melilla) Islands: 1 – 2 business days extra on top of regular delivery time.
Method of shipping
All our packages are being sent by DHL Delivery Company. Larger Volumes are being sent by Freight Forwarders, Stickers and Magazines by regular mail.
